Your guide to attending events at NFCC.
Attending events at Niagara Falls Convention Centre is an exciting opportunity to immerse yourself in a dynamic and interactive environment. With a diverse range of events—from industry conferences to trade shows and live performances—our venue offers a bustling atmosphere where networking, learning, and discovery converge. Our state-of-the-art facilities and comprehensive amenities enhance your experience, making it easy to engage with speakers, explore exhibits, and connect with fellow attendees.
View Upcoming Events
Lights, Camera, Action.
Find an Event
At Niagara Falls Convention Centre we work hard and play hard. In addition to conferences, trade shows and large group meetings, we’re proud to host some of Niagara’s most dynamic concerts, sport and consumer events. Use our calendar below to find your event and buy tickets, or sign up for our monthly newsletter to get upcoming events, new announcements and promotions directly to your inbox!
Come on over!
Getting Here
No matter where you’re arriving from, Niagara Falls Convention Centre’s convenient location means your journey will be an easy trip.
- Follow the Queen Elizabeth Way (QEW) to Niagara Falls, Canada
- Take Hwy 420 (Exit 30) and follow to Stanley Avenue
- Turn right onto Stanley Ave. and follow directly to the
- Follow Roberts St. (Hwy 420) to Stanley Avenue
- Turn left onto Stanley Avenue and continue straight for 2.5km, NFCC will be on your right.
- Follow the Queen Elizabeth Way (QEW) to Niagara Falls, Canada
- Take McLeod Rd. exit (Exit 27), turn right & follow to Stanley Avenue.
- Turn left onto Stanley Ave. and continue straight for 600m. NFCC will be on your left.
- Follow Hwy 405 to Niagara Falls, Canada
- Take the Stanley Avenue exit, turn right & follow to Thorold Stone Road
- Turn left onto Thorold Stone Rd, which turns into Stanley Avenue
- Continue straight along Stanley Avenue for 4.5km, NFCC will be on your right.
Please Note: Parking spaces are not guaranteed and will be available on a first-come, first-served basis. Although every precaution is taken to ensure visitors enjoy a pleasant experience, we cannot assume any responsibility for fire, damage or theft of a vehicle. Moreover, we are not responsible for the loss or damage of any personal property and/or articles left within vehicles. Parking on a day or evening pass is a privilege which may be revoked for any reason at any given time.
Over 800 Spots
Parking
Niagara Falls Convention Centre offers you and your guests over 800 parking spaces. Parking is conveniently located at the back of our building and can be easily accessed from intersections at Stanley Avenue and Dunn Street. Guests can rely on our parking attendants to provide support at pay stations and entry/exit points during conventions and events. If you are planning to attend an event at NFCC, please be aware our parking lot is paid, and prices will differ depending on the event being held.
Niagara Falls Convention Centre is certified by the Ontario By Bike™ Network as a bicycle-friendly business. A secure lock-up area can be found on the west side of the building, with bicycle stands permitted for daytime use. Bicyclists have access to the building’s washroom and change-room facilities, as well as water fountains for bottle refills. Cycling information for the Niagara region, including cycling route maps, can be found at Guest Services located in the main lobby.
Accommodations
14,000 hotel room options
Thanks to our prime location in the heart of the Fallsview Entertainment District, Niagara Falls Convention Centre is within a 5-minute walk of over 4,000 four-and five-star hotel guestrooms, with 14,000 rooms available throughout Niagara Falls. Choose from the world’s most recognizable hotel brands including Marriott, Hilton, Sheraton, Embassy Suites, Doubletree, and Radisson, or experience one of the city’s unique boutique properties.
Leisure and business
Explore Niagara
Niagara Falls is one of Canada’s top international meeting, event and convention destinations. Overlooking the legendary waterfalls, this four-season bucket-list destination combines awe-inspiring natural wonders and the breathtaking landscapes of Canada’s premier wine region with world-class accommodation, unique venues, state-of-the-art sustainable event spaces, thrilling entertainment and team-building options along with an awarding-winning culinary scene. A bucket-list destination and Canada’s entertainment capital, Niagara Falls offers endless unique options to create memorable events.
Ticket Policies
Terms & Conditions
Niagara Falls Convention Centre is not responsible for any tickets purchased from third-party ticketing agents. All attendees must hold a valid ticket. The sale or issuance of a ticket is final and non-refundable. Niagara Falls Convention Centre reserves the right not to replace or accept any ticket that was lost, forgotten, stolen, forged, unreadable or unscannable. All tickets are subject to applicable taxes and fees. Ticketed events are subject to change or cancellation without notice. For full terms & conditions, click here.
Pickup
Tickets can only be picked up at our Box Office by the purchaser. Photo ID is required.
Accessible Seating
All requests for accessible seating can be made through our Box Office and are subject to availability at the time of purchase. Upon request, one companion seat can be provided next to the accessible seat. Accessible and companion tickets are charged separately and at the same price as other seats in that section.
Event Policies
Accessibility
Niagara Falls Convention Centre was designed to be an accessible space for ease of travel and your viewing enjoyment. Should you need assistance, please do not hesitate to email or call our Box Office during regular business hours at 905-357-7008. Click here for more information on accessibility at our Centre.
Assistive Listening
Assistive Listening Devices can be obtained from our Box Office.
Babes in Arms
Babes in arms generally do not need a ticket. Children aged two and older, except for toddler-aged shows, will require a ticket. As a general rule, the appropriate or mandated age can be found on the face of the ticket.
Concessions
Outside food and beverage of any kind are prohibited from entering the facility. Food and beverage offerings are available for purchase in pre-function areas. These items are permitted at your seats during a show or performance. Lobby bars and concessions open one hour before showtime.
Emergency
The direct line for security at Niagara Falls Convention Centre is 905-357-7005. For your peace of mind, please pass this number along to the family, friends or companions joining you.
Etiquette
Please turn off your cell phone and other electronic devices, or turn to silent (not vibrate) mode, prior to the start of a show. The glow and sounds of a cell phone are distracting to both performers and other patrons. Cell phones should only be used during appropriate times throughout the show or during intermission. Strongly scented perfumes and colognes should be avoided to prevent breathing concerns among patrons with allergies and sensitivities.
Filming & Photography
Photography, video and audio recording are prohibited. However, each show producer or event promoter reserves the right to allow and place restrictions on recordings of any kind. All professional filming and photography require a formal request and advance authorization.
Latecomers & Early Arrivers
To not spoil the enjoyment of other patrons, latecomers and early leavers may be asked to wait until a pause in the performance.
Lost & Found
Niagara Falls Convention Centre is not responsible for lost or stolen items. If you have lost an item, you can call 905-357-7008 or email our Box Office. If you find an item, please turn it in to Box Office or Security.
Parking
Niagara Falls Convention Centre provides easy and accessible parking. You can rely on our parking attendants to provide support at entry/exit points during events. Click here for more information on parking.
Privacy
Personal information collected at the time of every ticket sale or transaction is collected under the guidelines of the Federal Personal Information Protection and Electronic Documents Act (PIPEDA), done solely for verification and communication by Niagara Falls Convention Centre. Any questions or concerns may be directed to 905-357-6222. By attending an event, you acknowledge your willingness to appear in promotional or archival photographs and videos taken. You also agree to release Niagara Falls Convention Centre from all liability resulting from the use of such photographs and videos.
Safety & Security
All patrons entering the facility are subject to search. This may include patdowns, a bag or backpack check and wanding checks. Niagara Falls Convention Centre reserves the right to refuse admittance of any item deemed to be hazardous, suspicious, offensive, cumbersome or dangerous. Confiscated items will not be returned. Shirts and shoes are required to be worn at all times. Intoxicated patrons will be refused entry. Children must be supervised by an adult at all times. Only certified service animals wearing service vests are permitted inside the facility.
Prohibited Items
For a list of items that are prohibited from entering Niagara Falls Convention Centre, please click here.
Attending FAQs
Before You Ask...
Whether we’ve heard your question dozens of times before or you come up with a query that we’ve yet to encounter, we won’t rest until we have it answered. This list of questions provides answers to some of the things we’re asked most commonly, but please don’t hesitate to email us with anything that’s on your mind.
Our Events Calendar is available online. This Calendar is updated regularly and provides an overview of the event activity taking place at our facility. While the majority of events are listed, some of our clients may prefer that their event is kept private and confidential.
Our Box Office is open during regular business hours, Monday through Friday from 9:00 am to 5:00 pm. Alternatively, you can purchase tickets online with our exclusive ticket provider, Tickets.com. To contact our Box Office, please call 905-357-7008 or email.
Niagara Falls Tourism is the best place to start! Their website allows you to view information on hotels, shops, restaurants, attractions and other services in Niagara Falls.
With more than 800 spaces, parking is conveniently located at the back of our facility and easily accessed via the intersection of Stanley Avenue and Livingston Street. Parking attendants will be present to provide support at pay stations and entry/exit points during events.
Yes, and parking rates are subject to change based on the nature of the event. For additional parking inquiries, please contact our Events Team by email.
Niagara Falls Convention Centre has been designed to ensure all our spaces are fully accessible and inclusive. Should you need assistance with a wheelchair, require an assistive hearing device, or request any other accommodations. Committed to providing an exceptional experience for all and pleased to offer accessible seating throughout the venue. When available, accessible seats may be purchased by contacting our Box Office. Accommodations will be based on availability and cannot be guaranteed. Certified Sensory Inclusive by KultureCity, you can borrow a sensory bag during your next event with us. Each bag includes noise-cancelling headphones (provided by Puro Sound Labs), fidget tools, verbal cue cards, and a KultureCity lanyard to help staff easily identify guests. Please call our Box Office during regular business hours at 905-357-6222.
We are pleased to offer free Wi-Fi in all public spaces throughout the facility. Apart from the free Wi-Fi zones, Wi-Fi is available for purchase. Please contact our Events Team by email for any additional internet/Wi-Fi requirements.
No outside food or drink is allowed in the facility.
You will find several ABMs in the area around the facility. Please ask at the box office for directions to your preferred bank.
The Exhibit Hall pre-function space offers a floor stand charging station equipped to power a variety of popular devices.
If you lose or find something, please turn it in or check at the Box Office. To inquire about an item, please call 905-357-7008 with the date you lost or found the item, a description of the item and your contact information. Items will remain in Lost & Found for 30 days, after which they will be donated to a local charity.